Midline

Support

Midline support

Last updated:

Email ryan@sarvixo.co for anything about your subscription, a charge or your Midline link. Cancel and refund steps are below.

Contact

Email ryan@sarvixo.co. If you’re writing about a payment, send it from the email you paid with, so we can find it.

Midline is a product of Aayla Secura LLC (dba Sarvixo), 1500 N Grant St Ste N, Denver, CO 80203.

Found a mistake in an article? Send it to the same address.

How to cancel

  1. Open Midline and go to Settings.
  2. Choose Manage subscription.
  3. Choose Cancel plan.

Manage subscription opens a Stripe page where you can cancel, update your payment method and see your invoices. You keep Midline until the end of the time you paid for.

Can’t get in? Email ryan@sarvixo.co and we’ll cancel it for you.

Refunds

If you were charged and didn't mean to be, email ryan@sarvixo.co within 14 days of the charge and we'll refund it.

The full wording is in the terms. Prices, the 14 free days and what’s included are on the pricing page.

Charges and receipts

Billed by Sarvixo through Stripe. Charges show on your card statement as SARVIXO.

If the price changes, we’ll email you before you’re charged the new price, so you can cancel first.

After you subscribe, Midline gives you a private link that brings your subscription back in any browser. Anyone with it can manage your subscription, so keep it to yourself.

  • Midline shows it to you right after you subscribe, and you can copy it. It also sits in Settings, under Subscription.
  • On a new phone or browser, open the link, or paste it into the Restore box.
  • Lost it? Email ryan@sarvixo.co from the email you paid with.
  • Coming from TikTok or Instagram? Open Midline in Safari or Chrome first, so it stays on your phone.

Your answers, plan and ticks are saved in your browser on your device. We don’t get a copy, and clearing your browser data removes them. See the privacy policy.

Privacy requests

To see, correct or delete your launch-list email, or to withdraw your consent, email ryan@sarvixo.co. The privacy policy has the details.

Not medical advice

Midline cannot measure visceral fat and is not medical advice. Check with a doctor before making medical decisions.